Most important part of an item is its marking; a brand can increase the value of the item. For instance, major number of the customer needs to utilize or to blessing his/her friends a best
quality and costly item. For that purpose if one customer likes one item, first they look on the item brand and the value level that the product fulfill their measurement or not.
In advertising thoughts ‘customer satisfaction’ has a deep meaning and practice as a center idea and furthermore as one of the real objectives for all business organization. Every organization should have think about the customer’s satisfaction and comfortless with their products or branding agency.In research we got to know customers feel comfortable with the brands which maintain loyalty and transparent. So the brand agency need to maintain all the transparency with their customer. They should make a comfortable zone with their targeted customers. For the fulfillment of customer satisfaction the brand agencies Malaysia must have to know about their customer’s needs. It’s quite challenging to understand all customers need. For this prospective of fulfill customers demand the brand agencies Malaysia need to do some research about what are the basic requirement of customers. After this basic research the brand agency Malaysia have to adopt the prospective their customers deserve or want from them and it is better way if they provide their product or service to their customer with loyalty, purity and transparency. Trust issue is one of the major problem occurred in customers while they are get stable with one particular brand. The brand agency Malaysia should help customer to get stable by providing them loyalty and transparency.